What is Luli, and what is it not?
Luli is a parenting and baby-wellness app. It includes the Luli website, the mobile application, and AI-generated features such as personalized routines, summaries, and answers (together, the "Services"). See the FAQ for how tracking and predictions work day to day.
| Luli is | Luli is not |
|---|---|
| A general education and wellness tool | A doctor, clinic, or telehealth provider |
| A way to log, track, and understand patterns | A diagnostic or screening device |
| A source of general, non-personalized guidance | A source of medical, legal, financial, or mental-health advice |
| Software that suggests routines and ideas | A treatment plan or prescription |
Does Luli give medical advice?
No. Luli does not provide medical advice, diagnosis, or treatment, and no content in the Services creates a doctor-patient or professional-client relationship.
This also applies to advice outside of medicine: nothing in the Services is legal, financial, psychological, or other professional advice.
Can I rely on Luli's AI-generated answers?
Not as a medical decision. Luli's AI features generate content automatically and may be inaccurate, incomplete, outdated, or wrong for your child.
Luli's AI has no real-time awareness of:
- your child's medical history, diagnoses, or medications
- symptoms developing right now
- test results, growth data, or clinical notes
- risk factors specific to your family
- anything a clinician would learn by examining your child
Treat AI output as a starting point for a conversation with your pediatrician, not as an answer that ends it. For background on how those predictions are calculated, see Wake Windows: What They Are and How to Use Them.
When should I contact a doctor instead of using Luli?
Contact a licensed professional, not the app, whenever a real clinical question exists. For example:
- your child has a fever, breathing difficulty, or is unusually unresponsive
- feeding, weight, or growth concerns
- an injury, allergic reaction, or suspected poisoning
- a mental-health crisis, or any concern about self-harm
- any symptom that worries you, whatever the app says
If your child seems overtired rather than unwell, Overtiredness in Babies: How to Spot It and What to Do explains what that looks like and how it differs from an illness.
In an emergency, do not use Luli. Call your local emergency services or go to the nearest emergency department.
Should I change medical treatment based on Luli?
No. Never delay, ignore, stop, or alter medical or other professional advice because of something you read or generated in the Services. Decisions about your child's health belong with a qualified clinician who knows your child.
What do I agree to by using Luli?
By accessing or using the Services, you confirm the following.
- You decide. You are solely responsible for how you interpret and use the information provided.
- No substitution. You will not use the Services in place of professional advice, diagnosis, or treatment.
- No liability. Luli disclaims, to the maximum extent permitted by law, all liability for any injury, loss, or damage of any kind arising from your reliance on content provided by the Services.
Where can I read more about how my data is handled?
Use of the Services is also governed by Luli's Privacy Policy. See the FAQ for more on tracking, predictions, and account features. Where this Medical Disclaimer conflicts with the Privacy Policy on health-related use, this disclaimer applies.